More 111 call centre problems
You can be sure once every two or three days another 111 problem will turn up.
In the first case, the 111 call-centre was 'unable' to contact the police communications centre when an ambulance was attacked by drunken youths: No help for besieged ambulance.
In the 2nd case, the 111 call-centre did not pass on critical information from the caller to the ambulance crew. The caller wanted the call-centre to pass on her name to the ambulance crew, as she knew them personally, and the crew knew where her house was. But this did not happen, the crew couldn't find the callers address on their map, and the ambulance took 30 mins to get there (in tiny Queenstown!): Concern at 111 calls for new subdivisions.
I wonder which idiotic Labour Minister is responsible for repeatedly ignoring this problem...
In the first case, the 111 call-centre was 'unable' to contact the police communications centre when an ambulance was attacked by drunken youths: No help for besieged ambulance.
In the 2nd case, the 111 call-centre did not pass on critical information from the caller to the ambulance crew. The caller wanted the call-centre to pass on her name to the ambulance crew, as she knew them personally, and the crew knew where her house was. But this did not happen, the crew couldn't find the callers address on their map, and the ambulance took 30 mins to get there (in tiny Queenstown!): Concern at 111 calls for new subdivisions.
I wonder which idiotic Labour Minister is responsible for repeatedly ignoring this problem...
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